Back Be Nimble's
Privacy Policy

Privacy Statement for Back Be Nimble:
Effective: Sept. 7, 2001
Updated: Jan. 2, 2007

Back Be Nimble has created this privacy statement in order to demonstrate our firm commitment to our customers' and our visitors' privacy. The following discloses our information gathering and dissemination practices for the Back Be Nimble website, known as www.backbenimble.com.

We do not sell any customer information to any third party. Neither do we provide any individually identifiable customer information to any third party except as follows:

in response to subpoenas, court orders or legal process, or if we find that your actions on our web site violate any laws or commonly acceptable website use practices;
in order to finalize a purchase, certain information (such as purchase amount) is shared with your financial institution or credit card issuer;
in the case of affiliates, purchasing groups or other referrals where some information is required by the referring party - typically, only transaction amount and date will be shared with the referrer - personal identification information is NOT typically included; however, in certain cases (such as purchasing groups) we may share some personally identifiable information (such as the customer's group membership id) with the purchasing group.

Should there be substantive or material change in our policies or practices related to information sharing or other aspects of this Privacy Policy, all affected individuals will be notified of the change by email and allowed the option of excluding their information prior to implementation of the change.. Such notice will contain specific instructions on how to have information excluded.

This site contains links to other sites and may be "linked to" from other sites. Back Be Nimble is not responsible for the privacy practices or the content of any other Web site.

We use your IP address and other automatically retrieved information (such as the browser used) to help administer our Web site. IP address is stored with personally identifiable information only to allow us to provide better customer service.

Our site uses a cookie to keep track of your shopping cart. In order to shop on the Back Be Nimble website, users must accept cookies. If cookies are not accepted, the customer will not be able to make online purchases on the website. Other cookies may be used for visitors entering from Back Be Nimble affiliates, customer referrals or preferred customer groups. Cookies which are set and used within the Back Be Nimble website do NOT contain specific individual identity, passwords or other confidential information. The lifetime of any Back Be Nimble cookie depends on it's use and ranges from "session only" to 6 months.

Our site uses several html forms to allow our customers to either purchase products, or to request information or assistance. Contact (name and email address) and financial information (credit card information), collected as part of a purchase process, is used to bill the customer for products and services, and to deliver invoices, products and services. Informational related forms merely offer our visitors a way to receive an order form, service or optional future information (such as announcements or promotions). Visitors are not required to provide such contact information if they do not wish to receive such additional or future communications. All such customer and visitor information is maintained in a secure manner.

Customer Product Reviews

This site allows visitors and customers to post comments about products that we offer. Such postings are reviewed and approved by us prior to becoming available for public consumption and we reserve the right to delete or judiciously edit any such posting. Please remember that any information disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Personally identifiable information is optional (not required) when making such postings.

Security

This site has certain security measures in place to protect against loss, misuse and alteration of the information under our control. We utilize Thawte Secure Site Certificate enabling SSL encryption for your purchase information. Online servers are further protected from unauthorized electronic access by firewall technology which recognizes, reports and locks out unusual or apparently un-authorized access attempts.

Databases are regularly backed up and saved to protect against loss of information. Backup storage media and online servers are maintained in a physically secured and environmentally controlled facility with monitored physical access controlled by password, biometric and physical security measures.

Access to customer information (including backup media) by staff and contractors is controlled by both policy and electronic means. Only authorized staff have access to customer data. Individual staff members may be allowed to access only certain parts of customer information as may be required to perform their job functions. All staff or contractors with any access to customer data are under signed agreement not to misuse or disclose such information to any third party except as may be required by law or job function.

Choice/Opt-Out

This site gives users the following options for removing their information from our database so as not to receive future communications or service.

If you have signed up to receive the Back Be Nimble Newsletter but now wish to unsubscribe, you can simply visit the subscription page and use the form there to remove your email address.

All email sent to our Opt-In mail list will contain a link that can be used to automatically remove the receiving email address and name (if present in the database) from the mail list. Such email will also contain instructions for removal by simple email reply.

Corrections, Updates & Removal

This site gives users and customers the following options for changing or removing information previously provided.

NOTE: All such requests related to Customer Data must contain the customer's Name, Billing address, email address and at least one Back Be Nimble invoice number from a purchase made by the customer.

You can send email to sales@backbenimble.com
You can send mail to the following postal address:
Back Be Nimble
14027 Memorial Drive #152
Houston, Texas 77079-6826
USA
You can call the following telephone number: 1-800-639-ERGO (3746) (U. S. and Canada only)
Outside the U. S., please call (713) 521-0003 Monday through Friday -10am-5pm (CST)
You can Fax: 800-787-4378 (U.S.A. only)

Contacting Us About the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact Back Be Nimble Customer Service in several ways:

You can send email to customerService@backbenimble.com
You can send mail to the following postal address:

Back Be Nimble - Customer Service
14027 Memorial Drive #152
Houston, Texas 77079-6826
USA

Back Be Nimble is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, this web site has agreed to notify you of:

What personally identifiable information of yours or third party personally identifiable information that is collected from you through the web site
The organization collecting the information
How the information is used
With whom the information may be shared
What choices are available to you regarding collection, use and distribution of the information
The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Back Be Nimble's control
How you can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should first contact Back Be Nimble's Customer Care department by email to CustomerCare@backbenimble.com or by using the contact information shown above. If you do not receive acknowledgment of your inquiry or if your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at TRUSTe Watchdog TRUSTe will then serve as a liaison with the Web site to resolve your concerns.

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Page Modified Tue Mar 18 10:00:56 CDT 2008

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Back Be Nimble'sPrivacy Policy

Back Be Nimble's
Privacy Policy